Data Deletion
Effective date: September 25, 2026
Animal Hospital has no user accounts and no login. Everything the game remembers is attached to a single device record. You can delete the device record and its play history from our servers, along with the app's locally stored data, yourself, at any time, from inside the app, with no request form and no waiting.
How to Delete Your Data
- Open Animal Hospital and tap the parent button. A parental gate follows, so an adult has to pass it to continue.
- In the parent area, choose the option to delete all data, and confirm.
Deletion happens immediately and cannot be undone. The app then asks you to restart it, and it begins from scratch, exactly as it would after a fresh install.
What Gets Deleted
- the device record and its identifier;
- the entire play log recorded for that device;
- the data the app stores locally on the device itself.
The device record and play log are erased from our servers, not archived or merely hidden. For copies held by our service providers, write to us and we will have them deleted. Purchase records held by the App Store or Google Play follow the store's own retention rules.
If You Have Already Uninstalled the App
Write to us at support@appmachinegaming.com and we will take care of it.
Your Subscription
Deleting your data does not cancel a subscription, and it cannot: subscriptions are held by the App Store or Google Play, not by us. Manage or cancel yours in the subscription settings of the store you purchased it from.
Questions
For anything else about your data, see our Privacy Policy or contact us at support@appmachinegaming.com.