Data Deletion

Effective date: September 25, 2026

Animal Hospital has no user accounts and no login. Everything the game remembers is attached to a single anonymous device record, so deleting that record erases everything we hold for that device. You can do this yourself, at any time, from inside the app — no request form and no waiting.

How to Delete Your Data

1. Open Animal Hospital and tap the parent button. A parental gate follows, so an adult has to pass it to continue.
2. In the parent area, choose the option to delete all data, and confirm.

Deletion happens immediately and cannot be undone. The app then asks you to restart it, and it begins from scratch, exactly as it would after a fresh install.

What Gets Deleted

• the anonymous device record and its identifier;
• the entire play log recorded for that device;
• the data the app stores locally on the device itself.

This data is erased from our servers, not archived or merely hidden. Records kept by the app stores and by the providers that help us run the Service — a subscription receipt, for example — follow their own retention rules and are not ours to erase.

If You Have Already Uninstalled the App

Reinstall Animal Hospital and follow the steps above: the app returns to the same anonymous device record, so the delete button removes the earlier history as well. If that is not possible, write to us at support@appmachinegaming.com and we will take care of it.

Your Subscription

Deleting your data does not cancel a subscription, and it cannot: subscriptions are held by the App Store or Google Play, not by us. Manage or cancel yours in the subscription settings of the store you purchased it from.

Questions

For anything else about your data, see our Privacy Policy or contact us at support@appmachinegaming.com.